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Effective Thursday, September 18, 2025, Dangote Petroleum Refinery and Petrochemicals Limited has halted the selling of petroleum products at its facilities using self-collection gantry transactions.
The company’s Group Commercial Operations Department signed a postal letter that our correspondent was able to receive on Friday, and it contained this information.
In addition to stopping sales to unregistered marketers, whether they purchase directly from the refinery’s depot or indirectly through other marketers, the directive seeks to encourage broader adoption of the refinery’s free delivery program for retail entities.
The action, according to Dangote, was an operational change meant to increase productivity. Direct shipments to retail locations are offered via the company’s Free Delivery Scheme, which it encouraged marketers to use.
Payments made after the effective date would be refused, it further warned.
With effect from September 18, 2025, Dangote Petroleum Refinery and Petrochemicals FZE has put a halt to all self-collection gantry sales until further notice, according to a notification sent to its marketing partners. We respectfully ask that, in view of this development, all payments pertaining to active PFIs for self-collection be put on hold until further notice. We regret to inform you that payments made after this date will not be accepted.
But the business promised that its Free Delivery Scheme will continue to be available to both new and existing clients.
“We encourage all current and recently onboarded customers to sign up for the DPRP Free Delivery Scheme, which is still fully operational and provides a smooth delivery experience to your station,” the letter said.
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Additionally, the management expressed regret for any hardship the decision may have caused, saying, “We sincerely apologise for any inconvenience this may cause and appreciate your understanding as we implement this operational adjustment.”‘
This comes amid a long-running dispute between the refinery, the Depot and Petroleum Products Marketers Association of Nigeria, and the Nigeria Union of Petroleum and Natural Gas Workers.
While DAPPMAN has criticized the company’s contentious “free delivery scheme,” claiming that marketers are forced to rely on Dangote’s fleet at commercial rates, NUPENG has accused the refinery of opposing the unionization of its truck drivers despite a government-brokered agreement.
The refinery, for its side, accuses marketers of pursuing subsidies and encouraging diversion, maintaining that the program is intended to stabilize supply and reduce costs. Pricing, labor rights, and competition issues in the downstream oil industry have all increased as a result of the impasse.
Retail owners and independent petroleum marketers who have relied on direct self-collection from the refinery’s gantry and have not signed up for the free delivery program are anticipated to be impacted by the decision.
On Thursday, September 18, 2025, Dangote Petroleum Refinery was said to have reiterated its stance in the ongoing conflict with the Depot and Petroleum Products Marketers Association of Nigeria, stating that it would not pay for the logistics that marketers are trying to pass on as a subsidy.
