According to the Licensing Regulations 2019, the Nigerian Communications Commission (NCC) has ordered all licensed telecom providers to change their contact information by January 9, 2025.
The NCC’s initiatives to develop Nigeria’s telecommunications sector, improve industry monitoring, and improve regulatory procedures are all in line with this instruction.
The Commission warned that noncompliance might result in fines, license suspension, or revocation, among other consequences.
The NCC emphasized the vital role that reliable contact information plays in promoting industry response and involvement, even though specific fines were not specified.
Operators are required to notify the Commission of any changes to their contact information using the Commission’s eServices platform at https://eservices.ncc.gov.ng within seven days, according to Reuben Mouka, the NCC’s Director of Public Affairs.
Among the necessary details are:
Principal place of business: Full address, including prominent landmarks, postcode, and geographic coordinates.
If not the main location, the mailing address.
Email contacts are current, reachable email addresses.
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Contact information: Current, working phone numbers.
Names and positions of those in charge of operational and regulatory issues are listed under personnel information.
The NCC underlined that these actions are intended to ensure efficient cooperation and expedite communication in the telecom industry.
