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The Federal Government has directed civil servants not to use private email accounts for official duties and to move all government communication to approved institutional platforms.
The announcement was made in Abuja by the Head of the Civil Service of the Federation, Didi Esther Walson-Jack, at a digital transformation summit held to mark the 20th anniversary of Galaxy Backbone.
The government has activated more than 115,000 official GovMail accounts to keep communication within the federal civil service secure, professional and easy to track, Walson-Jack said.
“The government should stop using personal email services or informal channels which are difficult to track records,” she said.
The Head of service said official information should remain on government systems even when an officer moves on.
This will help preserve important records and prevent the loss of government information associated with individual workers, she said.
The Head of Service also disclosed that the Federal Government has successfully achieved a major target of completing the digitalisation of work processes in all the 38 federal ministries and extra-ministerial departments ahead of the December, 2025 deadline.
“This development proves that reforms can be successful when there is clear leadership and commitment from government institutions,” she said.
She said the achievement demonstrates that the civil service is able to adapt to modern methods of operation.
Previously government files could easily be delayed, misplaced or caught up in long approval processes, Walson-Jack said.
She said the move to digital systems now makes it easier to track documents, improve accountability and gauge progress in government operations.
Walson-Jack said the paperless civil service initiative is aimed at increasing government efficiency by reducing delays and unnecessary bureaucracy, enhancing transparency and facilitating faster retrieval and processing of records.
